Mercedes-Benz Service24h.  Non-stop support. For non-stop business.

‘We won’t let you or your business down.’

‘If your van breaks down, I’m here to help – no matter the time of day. One call is all it takes, and I’ll be with you as quickly as possible to get you back on the road. If immediate repairs aren’t possible on site, we’ll tow your vehicle to the nearest authorised Mercedes-Benz workshop. While you focus on your business, our service team will focus on your van. Because we’re committed to keeping you moving – and your business running.’

Maintenance Technician at Mercedes-Benz

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Peace of mind, wherever you are. For your business to run smoothly, your van needs to stay on the road. However, vehicle breakdowns, accidents or even vandalism can happen any time. If your van is no longer ready to drive, Mercedes-Benz Service24h is there to get you moving again. Across Europe, 24 hours a day, and wherever you need us, we’ll carry out repairs on site whenever possible.

If an immediate repair isn’t possible, we’ll tow your vehicle to the nearest authorised Mercedes-Benz workshop. There, repairs are prioritised to get you back on the road as quickly as possible – and if needed, we’ll help arrange an alternative mobility solution. So, your business keeps moving without losing any revenue. Button

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Mercedes-Benz MobiloVan: Cost certainty in the event of a vehicle breakdown. The Mercedes-Benz MobiloVan^[3] mobility warranty minimises the impact of any vehicle breakdown. Valid throughout Europe, it covers the costs of Mercedes-Benz Service24h and a range of mobility services, including towing, courtesy vehicle provision, vehicle delivery service, return transport, taxis, hotels and many more. This way, you’re always protected and can focus entirely on your business. Button

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You call. We get to work – 24/7. A vehicle breakdown is nothing to worry about. You can reach us 24 hours a day on the Mercedes-Benz Service24h hotline . Alternatively, if available in your vehicle, you can also reach us via the Mercedes me button or MB contact ^[2] in the address book of your radio or MBUX multimedia system. Call us now: XXXX XXXXXXXXX Learn more

Other ways to take your business further.
Haven’t found what you’re looking for yet? Perhaps one of these topics will help you.

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Mercedes-Benz Service24h To keep your business moving: our Mercedes-Benz Service24h is there for you in case your van breaks down. Europe-wide, 24/7, with immediate support on-site. Learn More

Roadside Assistance Experts If your vehicle needs towing, our Roadside Assistance expert team supports the Mercedes-Benz service partner with technically complex repairs and resolves the issue faster. Learn More

Individual Support Every industry has its own demands. That’s why we provide individual advice and support – with custom solutions designed to meet your operational needs and help you plan your mobility more efficiently. Learn More

Mercedes-Benz Customer Assistance Center Whether it’s a lost key, a breakdown, an accident or just a vehicle-specific question – the Mercedes-Benz Customer Assistance Center is available 24/7 to handle your concerns, provide immediate solutions or initiate prompt action. Learn More

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Mercedes-Benz Service24h To keep your business moving: our Mercedes-Benz Service24h is there for you in case your van breaks down. Europe-wide, 24/7, with immediate support on-site. Learn More

Haven’t found what you’re looking for yet? Perhaps one of these topics will help you. Other ways to take your business further. Perfection is the goal. That’s why accessories should also be a perfect match for your Mercedes model. With our selection of products for safety and comfort, our carrier systems, the car charging infrastructure or even the styling extras, you can be sure: you get the quality you are used to, perfectly matched to your star.

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[1] Calls from a landline or mobile network may incur charges.

[2] Prerequisites: Radio ex works connected to operational mobile phone. Only calls from mobile networks to landlines incur charges.

[3] The latest version of Mercedes-Benz MobiloVan is valid for the Sprinter, Vito, Citan and Marco Polo ACTIVITY models. For all vehicles with initial registration on or after 1 October 2012, Mercedes-Benz MobiloVan is initially valid for two years without a servicing requirement and is then renewed automatically and free of charge from service to service by an authorised Mercedes-Benz service outlet partner – for up to 30 years. The latest versions of the services included in Mercedes-Benz Mobilo are valid for the V-Class, EQV, X-Class, T-Class, EQT, Marco Polo and Marco Polo HORIZON models. Detailed information and conditions can be found in the service information and supplementary instructions for Mercedes-Benz MobiloVan/Service24h.

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