Mercedes-Benz ServiceCare. Because your business is challenging enough.

Mercedes-Benz ServiceCare:
Focus on your goals. We'll take care of your van


You don't drive a Mercedes-Benz van or electric van by chance, but because you have opted for its exceptional quality. Because no matter what happens, it's important that you keep moving. The Mercedes-Benz ServiceCare products will help you with that.

​Your advantages at a glance:

  • Fixed rates for reliable cost planning

  • Optimally maintained vehicles in Mercedes-Benz quality

  • No unforeseeable costs due to high transparency

  • Minimal and predictable downtime through regular maintenance 

  • Long-term value retention through top-maintained vehicles

  • With Mercedes-Benz MobiloVan[1]and Mercedes-Benz Mobilo <sub>[2]</sub> mobility guarantee for up to 30 years 

The right service for your vehicle:

Mercedes-Benz GenuineParts, overview.
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    Mercedes-Benz ServiceCare eComplete+ The all-round worry-free package.
    If you are reluctant to leave something to chance, then an all-round worry-free package is perfect for you:Mercedes-Benz ServiceCare eComplete+ covers workshop work in fixed monthly instalments, including wear and tear repairs. This means your eSprinter, model year2024, is ready for use as planned – and the costs are under control.Including battery certificate extension to max. 8 years/300,000km.
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    Mercedes-Benz ServiceCare eMaintenance The maintenance package.
    Regular, professional inspection of the key vehicle parts and functions preserves the performance and reliability of your vehicle. The maintenance protects against unnecessary repair costs and ensures minimum, predictable downtimes.In addition, it ensures the vehicle's value is maintained and thus also increases its resale value.
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    Mercedes-Benz ServiceCare eWarranty The warranty package.
    Protect yourself from unexpected repair costs with Extended eWarranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g. engine, transmission, electrical system, electronics, axles, air conditioning).
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    All Mercedes-Benz ServiceCare products at a glance: Select your vehicle category and learn more about the available products.
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    You can find more information on service scopes, terms and mileages in the ServiceCare product portfolio.

      Mercedes-Benz ServiceCare Complete The all-round worry-free package.
      If you are reluctant to leave something to chance, then an all-round worry-free package is perfect for you: Mercedes-Benz ServiceCare Complete covers workshop work in fixed monthly instalments, including wear and tear repairs. This means your van is ready for use as planned – and the costs are under control.
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      Mercedes-Benz ServiceCare Maintenance The maintenance package.
      If you are reluctant to leave something to chance, then an all-round worry-free package is perfect for you: Mercedes-Benz ServiceCare Complete covers workshop work in fixed monthly instalments, including wear and tear repairs. This means your van is ready for use as planned – and the costs are under control.
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      Mercedes-Benz ServiceCare Extended Warranty The warranty package.
      Protect yourself from unexpected repair costs with Extended Warranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g.engine, transmission, electrical system, electronics, axles, air
      conditioning).

      * Only applies to the eSprinter, model year2024, with the battery sizes of E7V high-voltage battery (56 kWh), E8V high-voltage battery (81 kWh), E9V high-voltage battery (113 kWh).

      ** excluding eSprinter, model year 2024
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        Mercedes-Benz ServiceCare eComplete The all-round worry-free package.
        If you are reluctant to leave something to chance, then an all-round worry-free package is perfect for you:Mercedes-Benz ServiceCare eComplete covers workshop work in fixed monthly instalments, including wear and tear repairs. This means your electric van is ready for use as planned – and the costs are under control.
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        Mercedes-Benz ServiceCare eMaintenance The maintenance package.
        Regular, professional inspection of the key vehicle parts and functions preserves the performance and reliability of your vehicle. The maintenance protects against unnecessary repair costs and ensures minimum, predictable downtimes. In addition, it ensures the vehicle's value is maintained and thus also increases its resale value.
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        Mercedes-Benz ServiceCare eWarranty The warranty package.
        Protect yourself from unexpected repair costs with eWarranty, even after the manufacturer's warranty has expired – with no excess and at predictable, attractive terms. The extended warranty is available for almost all parts and assemblies (e.g. engine, transmission, electrical system, electronics, axles, air conditioning).
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          Integrated service products Mercedes-Benz MobiloVan
          included with:
          Complete | eComplete | eComplete+
          Maintenance | eMaintenance

          Mercedes-Benz Mobilo[2]
          included with:
          Complete | eComplete | eComplete+
          Maintenance | eMaintenance

          Refilling engine oil
          Included with:
          Complete
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          Fee-based additional options Mercedes-Benz Uptime
          can be purchased with:
          Complete | eComplete+
          eWarranty (only with eSprinter, model year2024)

          Pick-up and delivery service
          can be purchased with:
          Complete | eComplete | eComplete+
          Maintenance | eMaintenance

          Replacement vehicle
          can be purchased with:
          Complete | eComplete | eComplete+
          Maintenance | eMaintenance

          Tyre change
          can be purchased with:
          Complete | eComplete | eComplete+
          Maintenance | eMaintenance
          Extended Warranty | eWarranty

          Wheel change/storage
          can be purchased with:
          Complete | eComplete | eComplete+
          Maintenance | eMaintenance
          Extended Warranty | eWarranty

          Tachograph test
          can be purchased with:
          Complete | eComplete | eComplete+

          Main inspection
          can be purchased with:
          Complete | eComplete | eComplete+
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          Our parts portfolio The right part for every Mercedes-Benz. Whether you need a replacement part for an older Mercedes model or the appropriate service part for a new vehicle, the comprehensive portfolio of parts from Mercedes-Benz has a custom-fit option for every vehicle and every budget. Of course, with all of our parts lines, you can be sure that each part meets our stringent specifications.
          Mercedes-Benz GenuineParts Would you like to use only certified new parts in your Mercedes-Benz when it comes to maintenance or the replacement of wear parts? Then we recommend that you use genuine Mercedes-Benz parts. They combine all the know-how of Mercedes-Benz as a vehicle manufacturer, are specially developed for your vehicle and optimally adapted to the other components of your vehicle.

          Your advantages at a glance:
          - Excellent quality, precision and durability
          - Tested and inspected in accordance with strict Mercedes-Benz specifications for high safety and reliability
          - Specially developed for the respective vehicle
          - Worldwide, rapid availability

          For further information on Mercedes-Benz Genuine Parts, please contact your local Mercedes-Benz Service Partner.
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          Mercedes-Benz Genuine Remanufactured Parts The Mercedes-Benz Genuine Remanufactured Parts range offers a wide choice of replacement parts for all the most popular classes of vehicle - from the starter motor and steering through to the engine and electric drive systems. Each part goes through a meticulous process of remanufacturing, inspection and testing in accordance with stringent Mercedes-Benz standards. The outcome is Genuine Remanufactured Parts at a beneficial price, with the quality of a new part.

          Your advantages at a glance:
          - Quality of a new part in accordance with Mercedes-Benz quality standards
          - Attractive price-performance ratio thanks to remanufacturing
          - Genuine parts warranty of 24 months
          - Reliable availability and short replacement times
          - Sustainable thanks to savings of resources, energy and CO2 emissions

          You can obtain genuine Mercedes-Benz replacement parts from your local Mercedes-Benz service partner.
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          You can find more information on service scopes, terms and mileages in the ServiceCare product portfolio.